Superb Massage Tables | Vivo Wellness | Pneumatic Compression Massager Suit
Vivo Wellness - Pneumatic Compression Massager Suit - Superb Massage Tables
Vivo Wellness - Pneumatic Compression Massager Suit - Superb Massage Tables

Vivo Wellness - Pneumatic Compression Massager Suit

Brand: Vivo Wellness
Item Number: SUIT

Regular price $4,900.00 On Sale

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    PNEUMATIC COMPRESSION MASSAGER

    The Pneumatic Compression Massager from VIVO Wellness is an “air therapy” massaging apparatus, engineered to provide healthful rejuvenation to the body, subsequently invigorating and enlivening the mind and spirit

    The Pneumatic Compression Massager is built to assist athletes in achieving their optimal performance capacity. The idea is that the recovery and integration of our physiology is equally as important as those strenuously exhausting workouts. Simply place your legs, torso and arms into the comfortable air therapy “body glove.” Next select one of three compression programs, and in a few seconds, you’ll enjoy the most comfortable compression massage ever created.

    The massaging body glove has three mode settings with each mode providing a different program of inflation and deflation throughout the body- from your legs, mid-section and torso. Your body muscles will move freely and you’ll be in total comfort as the pneumatic compression massager works to remove excess fluid from the tissues.

    Pneumatic Compression Massager is perfect for the following treatment facilities:

      • Endermologie Centers
      • Wellness Centers
      • Anti-Aging Centers
      • Rehabilitation Centers
      • Weight Loss Centers
      • Med Spas

    PNEUMATIC COMPRESSION MASSAGER: BENEFITS

    Feeling good and taking care of your body has never been easier. Experience the key benefits of air therapy and the Pneumatic Compression Massager. The benefits include:

    • Improves overall circulation
    • Reduces water retention
    • Diminishes swelling of legs and ankles
    • Decreases swelling post surgery and radiation treatment
    • Stimulates movement of stagnant lymphatic fluids and toxins (cellulite reduction)
    • Accelerates weight loss with toxin reductions
    • Optimizes and improves sleep quality

    Features of the Pneumatic Compression Massager:

    • Requires minimal space in any spa, wellness center or rehab center
    • Very compact and easy setup
    • Easy touch keypad controllers
    • Separate settings for 2 channels
    • Maximum 4 cuffs
    • Compression pressure controller (5 to 200 pressure level)
    • Reverse compression controller
    • Pressure sensor controller
    • 6 chambers (three modes with different programs of inflation/deflation)

    PNEUMATIC COMPRESSION MASSAGER: SPECIFICATIONS

    Color: Gray
    Time setting: 0-99 MIN.
    Dimensions: Packed 21″ W x 17″L x 17″H
    Weight: Gross 33 lbs.
    Max. Speed: 2 RPM
    Specifications: Personal/ Commercial
    Pressure range: 10 ~ 200 mmHg
    Time range: 0 ~ 99 minutes
    Compression mode selections: A mode / B mode / Full mode
    Cuff Attachments: 2 Legs / 1 Arm / 1 Waist
    Hold time range: 0 ~ 6 seconds
    Interval time range: 0 ~ 19 seconds
    Machine weight: 39 lbs
    Voltage: 110 volts

    PNEUMATIC COMPRESSION MASSAGER: CONTRAINDICATIONS

    • Prone to bleeding or taking any blood thinners
    • Prone to or bruises easily
    • Surgical implants
    • Pregnancy
    • Acute Thrombosis
    • Serious Cardiovascular Disease
    • Pacemaker and Implantable Cardioverter Defibrillator
    • Recent Wounds from an Operation or Surgery
    • Artificial Joints
    • Recently Placed IUD’s, Metal Pins, or Plates
    • Acute Hernia, Discopathy, or Spondylosis
    • Type I Diabetes
    • Severe Migraines
    • Tumors (cancerous)
    • Pulmonary Embolism
    • Poor Somato Sensory Receptor on Feet Planar Surfaces
    • Severe peripheral vascular disease
    • When an increase of fluid to the heart is detrimental
    • Severe heart failure or pulmonary edema
    • Known or suspected DVT or PE within 6 months
    • Immobilized for > 72 hours without DVT prophylaxis
    • Post-operative vein ligation
    • Deformity of the limb
    • Gangrene or Infected leg wounds
    • Recent skin graft
    • Dermatitis

    Warning: 
    Read and follow all instructions and warnings and obtain proper instruction prior to using this equipment. Please consult a physician or physical therapist before using any pneumatic compression device or if you suffer from any of the conditions listed above. This device may not be suitable for all users. Strong compression can result in bruising and consulting a physician for approval is recommended. Failure to use appropriate caution could result in serious injury. Misuse of this machine may result in serious injury. Keep children away from this equipment. User must be able to wear compression garment properly. Failure to follow these safeguards may result in serious injury or health problems. If you do not have a User’s Manual call us to obtain one.

    Caution: 
    Stop exercising if you feel pain, faint, dizzy, or short of breath. Do not use for more than 20-30 minutes per session, overuse may cause injury – even if it feels good at the time. Start with a 10 minute session to feel how you body reacts over the next 24 to 48 hours. You may experience detoxification reactions when using this machine.

    This information and product has been evaluated by the FDA.

    PNEUMATIC COMPRESSION MASSAGER: WARRANTY

    Consumers have legal rights in accordance with the Magnuson-Moss Act concerning consumer goods and this limited warranty does not restrict these rights. The new equipment that you have bought carries a manufacturer’s limited warranty granted by WELLNESS EQUIPMENT INC. (WEI) This limited warranty covers manufacturing flaws that occur and labor that is required during the warranty period. WEI will, at its discretion, either repair, rebuild or replace the faulty part or equipment in accordance with the terms set forth below.

    WARRANTY TERMS
    This owner’s limited warranty is only valid, if the item is used in an environment approved by WEI for that particular equipment. WEI distinguishes three operating environments:

    1. Home. Only members of the family for whom the equipment is purchased use the equipment.
    2. Light Commercial. The equipment is used by a limited user group, the manner and environment of usage is similar to home or controlled testing use, for example in schools, hotels, housing organizations, companies, etc.
    3. Commercial Fitness Center. The equipment is accessible without limitations by exercisers in a commercial fitness center. The usage does not have to be controlled. This owner’s limited warranty applies to all the WEI products, including the series products in the home. This warranty covers the materials and parts needed to repair, rebuild or replace the equipment, at
    WEI’s option, for a period of one (1) year and the cost of labor needed to repair, rebuild or repair the equipment for a period of one (1) year. The warranty period commences from the date on which the original buyer purchases the equipment; warranty repairs will not extend the warranty period.

    WARRANTY RESTRICTIONS
    This owner’s warranty only covers the following:
    a. Flaws caused by materials or labor in the equipment that existed when the equipment was originally assembled.
    b. Faults that occur in normal use as defined in the owner’s manual, and providing that WEI’s instructions on installation, maintenance and use have been followed.
    c. The original purchaser of the equipment who holds an original proof of purchase.
    This warranty does not extend to or cover any of the following:
    a. Equipment or components that have been modified without the consent of WEI.
    b. Faults resulting from natural wear and tear, use in conditions for which the equipment is not intended, corrosion, or damage incurred during loading or shipping not provided by WEI, or by accident, fire, flood, war or acts of God.
    c. Maintenance activities, such as cleaning, lubricating or normal checking of parts; or installation procedures that customers can do themselves and that do not require dismantling/reassembling the equipment.
    d. Damage or equipment failure caused by
    (i) electrical wiring not in compliance with applicable electrical codes,
    (ii) Electrical wiring not in compliance with the owner’s manual or
    (iii) Electrical wiring that has not been maintained as outlined in the owner’s manual.
    e. Repairs performed by someone other than an authorized WEI representative.
    f. Repairs due to limitations or corrections in the equipment’s software.
    g. Repairs to consumable or cosmetic items, e.g., grips, seals, labels or wheels.
    h. Repairs performed on equipment missing a serial number or with a serial tag that has been altered or removed.
    i. Service calls to correct installation of the equipment or instruct owners on how to use the equipment.
    j. Pick-up, delivery, or freight charges involved with repairs.

    WEI MAKES NO EXPRESS WARRANTIES OR CONDITIONS BEYOND THOSE STATED IN THIS OWNER’S WARRANTY. WEI DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME STATES (OR JURISDICTIONS) DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR CONDITIONS, SO THIS LIMITATION MAY NOT APPLY TO THE USER OR OWNER. WEI’S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN THE EQUIPMENT IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS OWNER’S WARRANTY. THESE WARRANTIES GIVE THE USER OR OWNER SPECIFIC LEGAL RIGHTS, AND THE USER OR OWNER MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE (OR JURISDICTION). WEI DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS WARRANTY STATEMENT OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES (OR JURISDICTIONS) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE PRECEDING EXCLUSION OR LIMITATION MAY NOT APPLY TO THE USER OR OWNER.

    Despite continuous quality control, faults or operating errors in equipment may result from individual components. Delivering the complete piece of equipment for repair is often unnecessary, because the flaw can usually be fixed by replacing just the faulty part. It is preferable that you make any inquiries about the warranty directly to your WEI retailer or to WEI.

    REGISTRATION CARD
    We kindly ask you to complete the registration card and send it to us as soon as possible, preferably within ten days of purchasing the equipment. If registration is intended, it must be made within two (2) months of the date of purchase. Please fill in all fields to ensure that we can serve you as efficiently as possible. To arrange service for your product please call us at 512-568-3083 and we will arrange the details

    PLEASE COMPLETE REGISTRATION CARD AND MAIL BACK TO:
    WELLNESS Equipment, Inc.
    3400 E. Slauson Avenue
    Maywood , CA 90270
    Name:
    Address:
    City:
    State:
    ZIP Code:
    Phone Number:
    Serial Number:
    Date of Purchase:

     

     

    Order Confirmation:

    As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our warehouses to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

    Typical lead time is 2-3 business days for handling, and 3-5 business days shipping time. Some of our products are custom made to order which can require several weeks production time before shipping. If your product ships via freight you can expect approximately 5-10 business days transit time. If you have a question about a specific item or have a deadline to meet, we will do our best to accommodate your needs.

    If you have an order that requires freight service to a residential zone, there may be an additional cost associated with that service, but we will contact you for authorization before proceeding as such.

    Order Shipment:

    If your order is stock and we process the charges to your credit card, it will ship within two business days from the date of your order. However, some of our products are "made to order" and require some assembly time before shipping. If you have a question about the lead time on a particular product please give us a call at (512) 568-3083.

    We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@superbmassagetables.com

    Damages:

    Please inspect the packaging of your item(s) when they arrive, if you notice any damage you MUST MAKE A NOTE OF IT WHEN SIGNING FOR DELIVERY.  If your item(s) do arrived damaged, please send photos to info@superbmassagetables.com and we will process an insurance claim on your behalf.

    Our freight companies are very professional and reliable. So long as the damage is noted on the delivery slip, the insurance claim will cover the cost of repair or replacing your product.

    If in the rare instance that your product is received with manufacturer's defect we will arrange to repair or replace the product.

    Cancellations & Refunds:

    All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped.  If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.

    If the item your order contains a custom built or made to order item, and you cancel before it ships, you may be subject to a 20% restocking fee.

    If you've received the item and should decide to return it, you must meet each of the following requirements

    1. The product must be unopened, unused, and still in the original packaging.
    2. You must contact us to notify us that you'd like to return the item within 30 calendar days of receiving the item.
    3. You must contact us to get an RMA Number and return instructions PRIOR to returning the item.

    If all three requirements are not met than the product will come directly back to you and no refund will be awarded. If you meet all three of the above requirements, your refund will be issued in one of the following two manners:

    1. You may receive the full amount you originally paid for the returned item (less our actual cost for shipping, handling and manufacturer restocking fees) as a store credit, OR
    2. You may get a cash refund for the amount you originally paid LESS a 20% restocking fee (which may sometimes be avoided) and our actual cost for shipping and handling.

    In any case, you are responsible for the entire shipping cost to return the product.

    If you the buyer, refuse delivery, or the package is deemed undeliverable after a reasonable amount of attempts and notifications, and is returned to it's original sender, then you will be charged for the actual shipping/handling cost, and may be subject to 20% restocking fee. You may either pay to have it re-shipped, or you may request a refund minus our actual cost of shipping and handling and the 20% restocking fee.

    We work very hard to ensure that we offer the absolute best prices online.  If you find another online store that offers a lower price then us within six months of your purchase date please let us know and we will refund your original payment for the difference.  We want you to feel confident that you are getting the absolute best price for the product you are ordering.  If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date will refund the difference as well.

    To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within six months from the date of your order and we will process the credit accordingly.

    Our 100% Price Guarantee has some limitations:

    • Promotions such as rebates and buy one, get one free offers are not eligible
    • The item must be in stock on the competitors website
    • The competitor must be an online store, they may not have a retail location
    • The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
    • The competitor must be an Authorized Retailer of the product in question
    • The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax

    Call for more info! - (512) 568-3083

    PNEUMATIC COMPRESSION MASSAGER

    The Pneumatic Compression Massager from VIVO Wellness is an “air therapy” massaging apparatus, engineered to provide healthful rejuvenation to the body, subsequently invigorating and enlivening the mind and spirit

    The Pneumatic Compression Massager is built to assist athletes in achieving their optimal performance capacity. The idea is that the recovery and integration of our physiology is equally as important as those strenuously exhausting workouts. Simply place your legs, torso and arms into the comfortable air therapy “body glove.” Next select one of three compression programs, and in a few seconds, you’ll enjoy the most comfortable compression massage ever created.

    The massaging body glove has three mode settings with each mode providing a different program of inflation and deflation throughout the body- from your legs, mid-section and torso. Your body muscles will move freely and you’ll be in total comfort as the pneumatic compression massager works to remove excess fluid from the tissues.

    Pneumatic Compression Massager is perfect for the following treatment facilities:

      • Endermologie Centers
      • Wellness Centers
      • Anti-Aging Centers
      • Rehabilitation Centers
      • Weight Loss Centers
      • Med Spas

    PNEUMATIC COMPRESSION MASSAGER: BENEFITS

    Feeling good and taking care of your body has never been easier. Experience the key benefits of air therapy and the Pneumatic Compression Massager. The benefits include:

    • Improves overall circulation
    • Reduces water retention
    • Diminishes swelling of legs and ankles
    • Decreases swelling post surgery and radiation treatment
    • Stimulates movement of stagnant lymphatic fluids and toxins (cellulite reduction)
    • Accelerates weight loss with toxin reductions
    • Optimizes and improves sleep quality

    Features of the Pneumatic Compression Massager:

    • Requires minimal space in any spa, wellness center or rehab center
    • Very compact and easy setup
    • Easy touch keypad controllers
    • Separate settings for 2 channels
    • Maximum 4 cuffs
    • Compression pressure controller (5 to 200 pressure level)
    • Reverse compression controller
    • Pressure sensor controller
    • 6 chambers (three modes with different programs of inflation/deflation)

    PNEUMATIC COMPRESSION MASSAGER: SPECIFICATIONS

    Color: Gray
    Time setting: 0-99 MIN.
    Dimensions: Packed 21″ W x 17″L x 17″H
    Weight: Gross 33 lbs.
    Max. Speed: 2 RPM
    Specifications: Personal/ Commercial
    Pressure range: 10 ~ 200 mmHg
    Time range: 0 ~ 99 minutes
    Compression mode selections: A mode / B mode / Full mode
    Cuff Attachments: 2 Legs / 1 Arm / 1 Waist
    Hold time range: 0 ~ 6 seconds
    Interval time range: 0 ~ 19 seconds
    Machine weight: 39 lbs
    Voltage: 110 volts

    PNEUMATIC COMPRESSION MASSAGER: CONTRAINDICATIONS

    • Prone to bleeding or taking any blood thinners
    • Prone to or bruises easily
    • Surgical implants
    • Pregnancy
    • Acute Thrombosis
    • Serious Cardiovascular Disease
    • Pacemaker and Implantable Cardioverter Defibrillator
    • Recent Wounds from an Operation or Surgery
    • Artificial Joints
    • Recently Placed IUD’s, Metal Pins, or Plates
    • Acute Hernia, Discopathy, or Spondylosis
    • Type I Diabetes
    • Severe Migraines
    • Tumors (cancerous)
    • Pulmonary Embolism
    • Poor Somato Sensory Receptor on Feet Planar Surfaces
    • Severe peripheral vascular disease
    • When an increase of fluid to the heart is detrimental
    • Severe heart failure or pulmonary edema
    • Known or suspected DVT or PE within 6 months
    • Immobilized for > 72 hours without DVT prophylaxis
    • Post-operative vein ligation
    • Deformity of the limb
    • Gangrene or Infected leg wounds
    • Recent skin graft
    • Dermatitis

    Warning: 
    Read and follow all instructions and warnings and obtain proper instruction prior to using this equipment. Please consult a physician or physical therapist before using any pneumatic compression device or if you suffer from any of the conditions listed above. This device may not be suitable for all users. Strong compression can result in bruising and consulting a physician for approval is recommended. Failure to use appropriate caution could result in serious injury. Misuse of this machine may result in serious injury. Keep children away from this equipment. User must be able to wear compression garment properly. Failure to follow these safeguards may result in serious injury or health problems. If you do not have a User’s Manual call us to obtain one.

    Caution: 
    Stop exercising if you feel pain, faint, dizzy, or short of breath. Do not use for more than 20-30 minutes per session, overuse may cause injury – even if it feels good at the time. Start with a 10 minute session to feel how you body reacts over the next 24 to 48 hours. You may experience detoxification reactions when using this machine.

    This information and product has been evaluated by the FDA.

    PNEUMATIC COMPRESSION MASSAGER: WARRANTY

    Consumers have legal rights in accordance with the Magnuson-Moss Act concerning consumer goods and this limited warranty does not restrict these rights. The new equipment that you have bought carries a manufacturer’s limited warranty granted by WELLNESS EQUIPMENT INC. (WEI) This limited warranty covers manufacturing flaws that occur and labor that is required during the warranty period. WEI will, at its discretion, either repair, rebuild or replace the faulty part or equipment in accordance with the terms set forth below.

    WARRANTY TERMS
    This owner’s limited warranty is only valid, if the item is used in an environment approved by WEI for that particular equipment. WEI distinguishes three operating environments:

    1. Home. Only members of the family for whom the equipment is purchased use the equipment.
    2. Light Commercial. The equipment is used by a limited user group, the manner and environment of usage is similar to home or controlled testing use, for example in schools, hotels, housing organizations, companies, etc.
    3. Commercial Fitness Center. The equipment is accessible without limitations by exercisers in a commercial fitness center. The usage does not have to be controlled. This owner’s limited warranty applies to all the WEI products, including the series products in the home. This warranty covers the materials and parts needed to repair, rebuild or replace the equipment, at
    WEI’s option, for a period of one (1) year and the cost of labor needed to repair, rebuild or repair the equipment for a period of one (1) year. The warranty period commences from the date on which the original buyer purchases the equipment; warranty repairs will not extend the warranty period.

    WARRANTY RESTRICTIONS
    This owner’s warranty only covers the following:
    a. Flaws caused by materials or labor in the equipment that existed when the equipment was originally assembled.
    b. Faults that occur in normal use as defined in the owner’s manual, and providing that WEI’s instructions on installation, maintenance and use have been followed.
    c. The original purchaser of the equipment who holds an original proof of purchase.
    This warranty does not extend to or cover any of the following:
    a. Equipment or components that have been modified without the consent of WEI.
    b. Faults resulting from natural wear and tear, use in conditions for which the equipment is not intended, corrosion, or damage incurred during loading or shipping not provided by WEI, or by accident, fire, flood, war or acts of God.
    c. Maintenance activities, such as cleaning, lubricating or normal checking of parts; or installation procedures that customers can do themselves and that do not require dismantling/reassembling the equipment.
    d. Damage or equipment failure caused by
    (i) electrical wiring not in compliance with applicable electrical codes,
    (ii) Electrical wiring not in compliance with the owner’s manual or
    (iii) Electrical wiring that has not been maintained as outlined in the owner’s manual.
    e. Repairs performed by someone other than an authorized WEI representative.
    f. Repairs due to limitations or corrections in the equipment’s software.
    g. Repairs to consumable or cosmetic items, e.g., grips, seals, labels or wheels.
    h. Repairs performed on equipment missing a serial number or with a serial tag that has been altered or removed.
    i. Service calls to correct installation of the equipment or instruct owners on how to use the equipment.
    j. Pick-up, delivery, or freight charges involved with repairs.

    WEI MAKES NO EXPRESS WARRANTIES OR CONDITIONS BEYOND THOSE STATED IN THIS OWNER’S WARRANTY. WEI DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME STATES (OR JURISDICTIONS) DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR CONDITIONS, SO THIS LIMITATION MAY NOT APPLY TO THE USER OR OWNER. WEI’S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN THE EQUIPMENT IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS OWNER’S WARRANTY. THESE WARRANTIES GIVE THE USER OR OWNER SPECIFIC LEGAL RIGHTS, AND THE USER OR OWNER MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE (OR JURISDICTION). WEI DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS WARRANTY STATEMENT OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES (OR JURISDICTIONS) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE PRECEDING EXCLUSION OR LIMITATION MAY NOT APPLY TO THE USER OR OWNER.

    Despite continuous quality control, faults or operating errors in equipment may result from individual components. Delivering the complete piece of equipment for repair is often unnecessary, because the flaw can usually be fixed by replacing just the faulty part. It is preferable that you make any inquiries about the warranty directly to your WEI retailer or to WEI.

    REGISTRATION CARD
    We kindly ask you to complete the registration card and send it to us as soon as possible, preferably within ten days of purchasing the equipment. If registration is intended, it must be made within two (2) months of the date of purchase. Please fill in all fields to ensure that we can serve you as efficiently as possible. To arrange service for your product please call us at 512-568-3083 and we will arrange the details

    PLEASE COMPLETE REGISTRATION CARD AND MAIL BACK TO:
    WELLNESS Equipment, Inc.
    3400 E. Slauson Avenue
    Maywood , CA 90270
    Name:
    Address:
    City:
    State:
    ZIP Code:
    Phone Number:
    Serial Number:
    Date of Purchase:

     

     

    Order Confirmation:

    As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our warehouses to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

    Typical lead time is 2-3 business days for handling, and 3-5 business days shipping time. Some of our products are custom made to order which can require several weeks production time before shipping. If your product ships via freight you can expect approximately 5-10 business days transit time. If you have a question about a specific item or have a deadline to meet, we will do our best to accommodate your needs.

    If you have an order that requires freight service to a residential zone, there may be an additional cost associated with that service, but we will contact you for authorization before proceeding as such.

    Order Shipment:

    If your order is stock and we process the charges to your credit card, it will ship within two business days from the date of your order. However, some of our products are "made to order" and require some assembly time before shipping. If you have a question about the lead time on a particular product please give us a call at (512) 568-3083.

    We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@superbmassagetables.com

    Damages:

    Please inspect the packaging of your item(s) when they arrive, if you notice any damage you MUST MAKE A NOTE OF IT WHEN SIGNING FOR DELIVERY.  If your item(s) do arrived damaged, please send photos to info@superbmassagetables.com and we will process an insurance claim on your behalf.

    Our freight companies are very professional and reliable. So long as the damage is noted on the delivery slip, the insurance claim will cover the cost of repair or replacing your product.

    If in the rare instance that your product is received with manufacturer's defect we will arrange to repair or replace the product.

    Cancellations & Refunds:

    All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped.  If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.

    If the item your order contains a custom built or made to order item, and you cancel before it ships, you may be subject to a 20% restocking fee.

    If you've received the item and should decide to return it, you must meet each of the following requirements

    1. The product must be unopened, unused, and still in the original packaging.
    2. You must contact us to notify us that you'd like to return the item within 30 calendar days of receiving the item.
    3. You must contact us to get an RMA Number and return instructions PRIOR to returning the item.

    If all three requirements are not met than the product will come directly back to you and no refund will be awarded. If you meet all three of the above requirements, your refund will be issued in one of the following two manners:

    1. You may receive the full amount you originally paid for the returned item (less our actual cost for shipping, handling and manufacturer restocking fees) as a store credit, OR
    2. You may get a cash refund for the amount you originally paid LESS a 20% restocking fee (which may sometimes be avoided) and our actual cost for shipping and handling.

    In any case, you are responsible for the entire shipping cost to return the product.

    If you the buyer, refuse delivery, or the package is deemed undeliverable after a reasonable amount of attempts and notifications, and is returned to it's original sender, then you will be charged for the actual shipping/handling cost, and may be subject to 20% restocking fee. You may either pay to have it re-shipped, or you may request a refund minus our actual cost of shipping and handling and the 20% restocking fee.

    We work very hard to ensure that we offer the absolute best prices online.  If you find another online store that offers a lower price then us within six months of your purchase date please let us know and we will refund your original payment for the difference.  We want you to feel confident that you are getting the absolute best price for the product you are ordering.  If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date will refund the difference as well.

    To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within six months from the date of your order and we will process the credit accordingly.

    Our 100% Price Guarantee has some limitations:

    • Promotions such as rebates and buy one, get one free offers are not eligible
    • The item must be in stock on the competitors website
    • The competitor must be an online store, they may not have a retail location
    • The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
    • The competitor must be an Authorized Retailer of the product in question
    • The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax

    Call for more info! - (512) 568-3083